Warranty Information
At Izquierdo Electronics, we stand behind every product we sell. Here's what's covered under our warranty policies.
New Products
All new products include the manufacturer's original warranty, which typically covers manufacturing defects for 1-2 years from the date of purchase. Warranty terms vary by manufacturer and product category. Keep your receipt as proof of purchase.
Refurbished Products
Refurbished products come with a 90-day store warranty covering manufacturing defects. If a refurbished item fails within the warranty period due to a manufacturing defect, we will repair, replace, or refund the item at our discretion.
What's Covered
- Manufacturing defects in materials and workmanship
- Hardware failures under normal use conditions
- Battery defects within the first 6 months (new products)
What's Not Covered
- Damage from misuse, abuse, or accidents
- Water damage (unless product is rated waterproof)
- Unauthorized modifications or repairs
- Cosmetic damage such as scratches and dents
- Software issues or data loss
- Normal wear and tear
How to File a Warranty Claim
- Contact us at info@izquierdoelectronics.com or +1(832) 338-3378 within the warranty period
- Provide your order number and description of the issue
- Bring the product to our store for inspection, or ship it to us
- We will assess the issue and process your claim within 5-7 business days
Extended Protection
For select high-value items like laptops and security systems, we offer extended warranty plans at the time of purchase. Ask our staff for details.