Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and financing options.
Do you offer financing?+
Yes, we offer in-store financing on laptops, computers, audio systems, and alarm systems. Visit our store or call us at +1(832) 338-3378 to discuss financing options.
How long does shipping take?+
Orders ship within 1-2 business days from our Houston, TX store. Standard shipping typically takes 3-5 business days within the United States.
Do you offer free shipping?+
Yes, we offer free shipping on all orders over $75 within the United States.
What is your return policy?+
We offer a 30-day return policy on all unused items in their original packaging. Contact us at info@izquierdoelectronics.com to initiate a return.
Do you repair electronics?+
Yes, we offer professional repair services for most electronics, including karaoke speakers, laptops, and security systems. Bring your device to our store for a diagnostic.
Can I pick up my order in-store?+
Yes, call us to arrange in-store pickup. We'll have your order ready at our Houston location.
What payment methods do you accept?+
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, cash, and financing options for qualifying purchases.
Do you ship internationally?+
Currently, we only ship within the United States. International customers can contact us for special arrangements.
Are your products new or refurbished?+
Most of our products are new unless specifically marked as refurbished. Refurbished items are clearly labeled and come with a 90-day store warranty.
How can I track my order?+
Once your order ships, you'll receive a tracking number via email. You can also contact us at +1(832) 338-3378 for order status updates.